Alert Types Channels

Alerts are broken down into two categories:
Crime which consists of the following alerts:

1. Shooter: This is to report an active shooter
2. Assault: This is to report a physical attack on a person or persons
3. Robbery: This is to report a forced robbery (usually armed)
4. Theft: This is to report a theft such as shoplifting, snatch and grab or purse snatching
5. Intruder: This is to report someone who is in an area they should't be.

Safety which consists of the following alerts:

1. Medical: This is to report a medical condition such as a heart attack or injury requiring medical care
2. Mess & Spill: This is to report a slip and fall condition such as a spill on a tile floor
3. Hazard: This is to report a hazard such as broken glass, an unattended ladder or something broken and dangerous
4. Fire/Smoke: This is to report fire or smoke

Channels are a patent pending technology that we use to segregate alerts and channel them to the appropriate people. This avoids user fatigue from receiving unnecessary alerts.

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